Skip to content
Support Scout

Find SaaS Companies Using Intercom/Zendesk

Teams already running Intercom or Zendesk have made the call that CX deserves a platform. They're the shortest sales cycle for AI support tooling because the buyer education is already done.

The problem

Stack-detection exports decay fast and rarely tell you which accounts are actively evaluating add-ons, swapping vendors, or hiring around a new workflow. The result is every vendor in the category emailing the same list at the same time.

How DataChi runs it

DataCHI cross-references stack detection with hiring posts, integration marketplace activity, and changelog mentions to maintain a live, scored list of SaaS Intercom and Zendesk users with a reason-to-believe attached to each row.

What's included

  • Daily-refreshed list of SaaS Intercom and Zendesk customers
  • Stage tags: new adopter, scaling, evaluating alternatives
  • ICP fit scoring with industry, size, and region filters
  • Reason-to-believe per account
  • Outbound-ready CSV export or direct CRM sync
  • Territory assignment by rep

Who it's for

AI-for-support vendors, CX platforms, helpdesk add-on tools, and BPOs targeting Intercom or Zendesk customers.

Outcomes

  • ICP list that holds shape between quarters
  • Outbound that opens with the helpdesk in use
  • SDR research time off the per-account work

Ready to run Find SaaS Companies Using Intercom/Zendesk with DataChi?

See the playbook in action with your data, your stack, and your team.

Book a 20-minute demo