Ops Process Audit
Every growing company runs on dozens of workflows that nobody designed and nobody owns. This playbook maps the real workflow, scores it against the intended one, and produces a prioritised fix list with effort and impact estimates. The output is something an ops leader can actually take into a planning meeting.
The problem
Process debt accumulates faster than any team can pay it down. Ops leaders know which handoffs leak the most cycle time, but can't get budget for a six-month process project, and outside consultants cost more than the fix is worth.
How DataChi runs it
DataCHI runs async stakeholder discovery through forms and scheduled calls, maps the workflow with handoff and dependency detail, and identifies bottlenecks and rework loops. The output is a prioritised recommendation list with owner, effort estimate, and expected impact, plus optional tracking once the fixes are scheduled.
What's included
- Async stakeholder discovery via forms and scheduled calls
- Workflow mapping with handoff, dependency, and SLA detail
- Bottleneck and rework-loop identification
- Prioritised fix list with owner, effort, and impact estimates
- Optional implementation tracking once fixes are scheduled
- Quarterly scorecard against the original baseline
Who it's for
COOs, RevOps leaders, and BizOps teams at growth-stage companies who need a defensible process audit without a consulting engagement.
Outcomes
- Map of the workflow as it runs, vs the workflow as it's documented
- Prioritised fix list by effort and impact, with owners attached
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Read playbook →Ready to run Ops Process Audit with DataChi?
See the playbook in action with your data, your stack, and your team.
Book a 20-minute demo